Quick Note: This Privacy Policy applies to all UN77 products and services accessible at un77.best. By registering or using our platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please discontinue use of our services.
1. Introduction
UN77 is committed to protecting the personal information of every player who uses our platform. We understand that trusting an online gaming site with your data is a big deal — and we take that responsibility seriously. This Privacy Policy ("Policy") explains our practices around personal data collection, processing, storage, and sharing in connection with your use of the UN77 website and all associated services.
This Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). As a player on UN77, you are entitled to the privacy rights set out in Philippine law, and we are dedicated to upholding them.
When we say "personal data," we mean any information that identifies you or could reasonably be used to identify you — such as your name, contact details, account information, payment records, and device data.
2. Data We Collect
UN77 only collects personal data that is necessary for providing our services. Here's a breakdown of the categories of data we collect:
2.1 Account & Identity Data
- Full legal name, date of birth, nationality
- Username and password (stored in hashed format)
- Email address and mobile number
- Government-issued ID documents (for KYC verification)
- Proof of address (e.g., utility bill, bank statement)
2.2 Financial Data
- GCash, Maya, or other e-wallet account numbers (where required for KYC)
- Bank account or card details used for deposits and withdrawals
- Transaction history: deposit amounts, withdrawal requests, bonus redemptions
- Betting and gaming activity records
2.3 Technical & Usage Data
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Session duration, pages visited, and click patterns
- Login timestamps and access logs
2.4 Communications Data
- Messages you send to our customer support team
- Survey responses or feedback submissions
- Email and push notification preferences
| Data Category | Purpose | Retention Period |
|---|---|---|
| Identity & KYC | Account verification, fraud prevention, legal compliance | 5 years after account closure |
| Financial Records | Payment processing, AMLA compliance, dispute resolution | 7 years (AMLA requirement) |
| Usage & Technical | Platform security, service improvement, analytics | Up to 2 years |
| Support Communications | Dispute resolution, service quality monitoring | 3 years after last interaction |
| Marketing Preferences | Sending relevant promotions (with consent only) | Until opt-out or account closure |
3. How We Collect Your Data
Your personal data is collected through the following means:
- Direct submission: When you register, complete your profile, make a deposit, contact support, or participate in a promotion.
- Automated collection: Through cookies, web beacons, and similar technologies as you browse and interact with our platform.
- Third-party verification: From KYC and identity verification providers, payment processors, and fraud screening services.
- Regulatory sources: From government databases or blacklists when required by anti-money laundering or responsible gaming obligations.
4. Why We Use Your Data
Every piece of data we collect serves a specific purpose. Here's what we use your personal information for:
- Account management: Creating and maintaining your player account, processing logins, and personalizing your experience.
- Identity verification (KYC): Confirming your identity, age, and eligibility to use our services in compliance with Philippine gaming regulations.
- Payment processing: Facilitating deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO/BPI/UnionBank online banking, and Visa/Mastercard.
- Regulatory compliance: Meeting obligations under the Data Privacy Act, Anti-Money Laundering Act (AMLA), and applicable gaming regulations.
- Fraud prevention and security: Detecting and preventing unauthorized access, cheating, money laundering, and other prohibited activities.
- Customer support: Responding to your queries, complaints, and dispute submissions.
- Service improvement: Analyzing usage patterns to enhance platform features, fix bugs, and improve the overall player experience.
- Marketing communications: Sending you relevant promotions, bonuses, and updates — but only if you have given us consent to do so.
- Responsible gaming: Monitoring activity patterns to identify and address potential problem gambling behavior.
5. Legal Basis for Processing
Under the Data Privacy Act of 2012, UN77 processes your personal data based on the following legal grounds:
- Contractual necessity: Processing is required to fulfill our agreement with you when you register and use our platform.
- Legal obligation: Processing is required for compliance with Philippine laws, including AMLA reporting, KYC requirements, and NPC regulations.
- Legitimate interest: Processing is necessary for fraud prevention, platform security, and service improvement, balanced against your privacy rights.
- Consent: For marketing communications and non-essential cookies, we rely on your explicit opt-in consent, which you may withdraw at any time.
6. Sharing Your Personal Data
UN77 does not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, partner banks, and card networks require transaction data to process your deposits and withdrawals.
- KYC/AML providers: Third-party identity verification and fraud screening services used to fulfill our compliance obligations.
- Technology partners: Cloud hosting, analytics, and platform infrastructure providers — all bound by strict data processing agreements.
- Legal and regulatory bodies: The NPC, AMLC, BIR, or other Philippine government authorities when required by law or court order.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under equivalent privacy protections.
All third parties who receive your personal data are required to process it securely, only for the stated purpose, and in accordance with applicable data protection laws.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by Philippine law. The specific retention periods are outlined in the table in Section 2. When data is no longer required, we securely delete or anonymize it.
Please note that financial records and KYC documents are subject to mandatory retention requirements under the Anti-Money Laundering Act and related regulations, which may extend beyond the closure of your account.
8. Cookies and Tracking Technologies
UN77 uses cookies and similar tracking technologies to operate the platform and improve your experience. Here's a breakdown of the types we use:
- Essential cookies: Required for the website to function — including session management, login state, and security features. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings, saved payment methods (masked), and notification choices.
- Analytics cookies: Help us understand how players navigate the platform so we can improve it. Usage data is aggregated and anonymized where possible.
- Marketing cookies: Used only with your consent to deliver relevant promotions. You can opt out at any time.
You can manage or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of the platform.
9. Your Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by UN77:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where it is no longer needed or consent is withdrawn.
Right to Object
Oppose our processing of your data for direct marketing or based on legitimate interest.
Right to Data Portability
Receive your personal data in a structured, machine-readable format.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, email our Data Protection Officer at privacy@un77.best with your account username and the specific right you are invoking. We will respond within 15 business days.
10. Data Security
UN77 implements technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
- TLS/SSL encryption for all data in transit between your device and our servers.
- AES-256 encryption for sensitive data stored in our databases.
- Multi-factor authentication (MFA) for account access and internal systems.
- Regular security audits and penetration testing by independent cybersecurity firms.
- Strict access controls limiting employee access to personal data on a need-to-know basis.
- 24/7 system monitoring for anomalous activity and potential breaches.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, UN77 will notify the NPC within 72 hours and inform affected players without undue delay, as required by Philippine law.
11. Children's Privacy
UN77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has created an account, we will immediately close the account, delete all associated personal data, and — where required — report the incident to relevant authorities.
If you believe a minor has registered on our platform, please contact our support team at support@un77.best immediately so we can take swift action.
12. Cross-Border Data Transfers
Where necessary for platform operations, your personal data may be processed or stored on servers located outside the Philippines — for example, by cloud infrastructure providers. In such cases, UN77 ensures that:
- The receiving country or organization provides an adequate level of data protection, as recognized by the NPC.
- Appropriate contractual safeguards, such as standard contractual clauses, are in place with all offshore data processors.
- Cross-border transfers are limited to what is strictly necessary for service delivery.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered players via email at least 7 days before changes take effect.
- Display a prominent notice on the UN77 platform.
Your continued use of UN77 after the effective date of an updated Policy constitutes your acceptance of the changes. We encourage you to review this page periodically. If you do not agree with the updated Policy, you may close your account by contacting our support team.
14. Contact Our Data Protection Officer
UN77 has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act and this Policy. If you have any questions, concerns, or requests regarding your personal data, please reach out:
Data Protection Officer
Email: privacy@un77.best
Response Time: Within 15 business days of receipt
You may also file a complaint directly with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. Visit the NPC's official website or contact them through their registered office in Pasay City, Metro Manila.